7dew Privacy Policy

This page describes what we collect when you use 7dew and how we keep that data protected. We at 7dew take your privacy seriously. Whether you access our platform on Android via our APK, on iOS through your browser, or on desktop, we collect minimal personal information and use industry-standard encryption to safeguard it. This policy explains our data practices in plain language — what we collect, why, who we share it with, and what rights you have.

Our 7dew platform offers sportsbook betting (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). To provide these services, we collect account information, payment details, and game activity. We do not sell your data to advertisers or marketing firms. We share data only with payment processors and service providers necessary to operate 7dew.

By creating an account on 7dew, you consent to this privacy policy. If you have questions about how we handle your data, contact our support team during standard business hours. We update this policy periodically; changes will be posted on this page with an updated date.

What Data We Collect

We collect information you provide directly when you create an account on 7dew. This includes your email address, username, password (hashed), date of birth, and phone number. We collect your name and address during identity verification for your first withdrawal — this complies with banking regulations in your jurisdiction. We do not collect this information until you withdraw; deposits do not require full identity verification.

We collect payment information when you deposit or withdraw. We do not store your full payment card details; instead, we use secure payment gateways from processors like DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. These processors handle your card or bank account information directly. We record only the transaction reference, amount, date, and outcome.

We collect game activity data — your bets, game rounds played, match results, withdrawal and deposit history. We use this data to settle your account, process payouts, and detect fraud. We also collect device information when you log in from mobile: your device type, operating system version, IP address, and browser type. This helps us troubleshoot technical issues and monitor account security.

How We Use Your Data

We use your data to operate 7dew — to maintain your account, process deposits and withdrawals, settle bets, and provide customer support. We use your email and phone to send you account notifications, match results, tournament schedules, and payment confirmations. You can adjust notification settings in your account preferences.

We use your game activity data to detect fraud and prevent unauthorized access. If we notice unusual betting patterns or login attempts from unfamiliar devices, we may require re-verification. We use your data to comply with local regulations and banking laws — for example, identity verification before first withdrawal, and anti-money-laundering checks.

We do not use your data for marketing or advertising. We do not sell or rent your information to third parties. We do not build marketing profiles or share your data with data brokers. The only third parties who access your data are our payment processors (for payment security), hosting providers (for server operations), and customer support vendors (for ticket management). All these processors sign agreements to keep your data confidential.

Account information

Email, username, date of birth, phone — used for login, account recovery, and identity verification.

Payment data

Processed by secure payment gateways; we store transaction references and outcomes only, not card details.

Game activity

Bets, game rounds, results — used for account settlement, fraud detection, and regulatory compliance.

Device information

IP address, device type, OS version — collected for security monitoring and technical troubleshooting.

Data Storage and International Transfer

Our 7dew servers may sit outside your jurisdiction. When you use 7dew, your data is transmitted across international networks and stored on servers that may be located in different countries. By creating an account, you consent to this international data transfer. We use industry-standard encryption (SSL/TLS) to protect data in transit. We use encrypted storage for data at rest.

We retain your data for as long as your account is active. If you close your account, we retain minimal data (transaction records) for regulatory compliance — typically seven years for financial records. We delete personal information (email, phone, address) after account closure, unless required by law to retain it.

Your Rights and Data Access

We at 7dew respect your data rights. You have the right to access your personal information — request a copy of your data by contacting our support team. You have the right to correct inaccurate data — if your name or address is wrong, you can update it through your account settings or contact support. You have the right to delete your account and associated personal information, subject to legal retention requirements.

You have the right to opt out of optional communications — adjust your email and notification preferences in your account settings. You have the right to data portability — we can export your account history and transaction records in a standard format. To exercise any of these rights, contact our support team with your account details and specific request. We will respond within one business day.

Security Measures

We protect your data through multiple security layers. All login sessions use SSL encryption — your password is never transmitted in plain text. Your password is hashed using industry-standard algorithms and never stored in recoverable form. We use two-factor authentication options to add extra security to your account. We regularly audit our systems for vulnerabilities and patch security issues promptly.

Payment data is processed through secure gateways (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) — we never see your full card or bank details. Our data centers use firewalls, intrusion detection, and restricted access. Employees can access your data only when necessary for their job function, and all employees sign confidentiality agreements.

Third-Party Processors

We work with third-party service providers to operate 7dew. Our payment processors handle deposits and withdrawals. Our hosting provider stores our servers and databases. Our customer support vendor manages help tickets. All these processors sign data-processing agreements and are prohibited from using your data for their own purposes.

We may disclose your data if required by law — for example, if a court orders us to provide account information, or if local authorities request data as part of a fraud investigation. We will comply with valid legal requests and notify you when possible, unless prohibited by law.

Jurisdiction and Data Protection

Our 7dew platform operates across multiple jurisdictions. Your data may be processed in countries with different privacy laws than your own. We maintain consistent privacy standards across all jurisdictions, though we may be required to disclose data in response to local legal requirements. If you are in a jurisdiction with specific data-protection laws (such as GDPR-equivalent regulations), we comply with those requirements where applicable.

Our services are available only where local law permits. We do not target users in jurisdictions where access is prohibited. Users are responsible for verifying that their access and use comply with their own jurisdiction's law.

Contact Us About Privacy

If you have questions about our privacy practices, your data, or how we protect your information, contact our support team through the help section in your 7dew account. We are available during standard business hours and respond in English. We will address your privacy inquiry within one business day.

This Privacy Policy was last updated and is effective as of the date posted on this page. We review and update this policy periodically. If we make material changes, we will notify you by email or through your account. Your continued use of 7dew after policy changes constitutes acceptance of the updated policy. Thank you for trusting us with your data.